On today’s Good Morning Hospitality, A Skift Podcast, Michael Goldin, Brandreth Canaley, Jamie Lane and Wil Slickers revisit Vrbo’s weather refund product now officially rolling out after earlier tests, and they unpack Airbnb’s airport-pickup experiment, a sign of the company pushing into broader travel services beyond stays.
They also look at why analysts say the industry needs a new way to read OTA results as traditional metrics fail to capture how distribution, search, and AI are reshaping performance.
The conversation then turns to unrest in Mexico, where violence following the killing of a cartel leader has led major airlines — including American Airlines, United Airlines, Southwest Airlines, and Air Canada — to cancel or suspend flights to high-traffic leisure hubs like Puerto Vallarta, forcing waivers, rebookings, and travel flexibility as cancellations pile up.
The episode wraps with a broader look at how product innovation, shifting performance metrics, and sudden geopolitical shocks are making travel planning and forecasting more complex for operators and consumers alike
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