How Agents Collaborate to Serve Customers

This episode of The Times Tech podcast is sponsored by PwC.

Artificial intelligence is entering a new phase. It’s no longer just about chatbots generating text or analysing data. The next frontier is agentic AI systems that can coordinate tasks, make decisions and act with a degree of autonomy. In this sponsored bonus episode, brought to you by PwC, Katie Prescott speaks to Lilia Christofi, Partner for AI and Data at PwC, about what agentic AI really means in practice. 

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