How Do You Spot Talents When You're Looking to Bring on a Manager?

We don't really do much outside hiring. 90 % of our people come in from the hourly ranks and prove themselves at that point to get promoted and grow with our company. So a talent really identifies itself through their job performance. We pretty much believe we can take about anybody. And i have to start with the milkshake story, cause it's got a little bit of five easy pieces to at. A little jack nicholson, and then a little twist. As we move along, let's talk a little bit about the book you wrote, is the answer.