On today's episode, Dr. Mark Costes and Ashlee Hirschfeld kick off a back-to-basics conversation on operational systemization and why even experienced practice owners need to revisit the fundamentals. They break down how DSN's belt system measures practice growth across culture, leadership, systemization, and overhead, then dig into what it really takes to build strong organizational charts, effective operations manuals, and simple protocols that create consistency without overwhelming the team.
The episode also explores the power of difficult conversations, how to spot recurring breakdowns in the practice, and practical ways to get the team bought into systems that make the business healthier, more scalable, and less dependent on the doctor. Be sure to check out the full episode from the Dentalpreneur Podcast!
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