Bloomberg Businessweek Weekend - August 20th, 2021
Bloomberg Businessweek
00:00
How to Lead Under Uncertainty
How to lead through turbulent times? That's a great question. One of the things we talk about in the book is a communication method for leading under uncertainty, when you're not the boss. How do you talk to people in a way that you'll be hurt? First you are what i call the lead method. And first you say, here's the logic of what i'm suggesting. The second is about impathy, saying, hey, you know, i understand you might have a different perspective. You might have different goals. I understand where you're coming from. Let me just double check on that. The third is authority, right? Even if i'm not boss, why
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