Episode 012 - Designing Resilience with Jeremy Keith
The UX Level-Up
00:00
How to Build an Entity Relationship Diagram
One of my, one of my best sessions was with Delta. They flew in 25 users because Delta, I guess, can do that. But they were actually travel agents using Delta business tools. And we had 25 folks in the room split them up into five groups of five and I just made them do it. So like, let's have a conversation about this. What is an incentive home? What is an agency and how do they relate to each other?
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