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How Ticketmaster created its maligned ticket fee system

The Hustle Daily Show

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Ticketmaster's Customer Is Not the Fan, It Is the Venue

Ticketmaster was investigated by the Department of Justice in 1994. There were no charges brought against Ticketmaster or any major changes made. Most consumers think there's something illegal about exclusive contracts, but they aren't. The people who don't like Ticketmaster will think none of this means anything, but it means a lot when you're walking into a courtroom.

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