Predictions for the New Normal
After Hours
00:00
Unless Something Really, Really Dramatic Happens, People Just Go Back to Their Lives
i have no doubt that all thes services will spring back much more quickly, i think, than we now anticipate. I do think there's probably differentiation along sort of quality standards. There're so many additional cues that companies are going to have to begin to insert in their service proposition. Unless you learn something that really changes the likelihood that you're not going to be well, i think most people, most of the time, will snap back to their lives.
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