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A Better Way to Create New Ideas & How to Take Control Of Difficult Conversations

Something You Should Know

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Talking on Eggshells: Soft Skills for Hard Conversations

Sam Horn is the author of Talking on Egg Shells, Soft Skills for Hard Conversations. She says we all find ourselves in conversations from time to time that are tricky or challenging. McKinsey just came out with a report that said rudeness is getting worse and in civility is on the rise.

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