Human Capital Leadership cover image

Employee Experience Design, with Dean E. Carter

Human Capital Leadership

00:00

Moments that matter and onboarding examples

Dean shares Patagonia onboarding stories illustrating 'moments that matter' and designing start experiences to reduce buyer's remorse.

Play episode from 17:42
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app