Office Hours: IPOs, Net Promoter Scores, and Investing in Yourself
The Prof G Pod with Scott Galloway
00:00
Navigating Professional Relationships with Empathy
This chapter explores the importance of managing professional relationship endings with kindness and thoughtfulness, including the use of tangible reminders to preserve goodwill. It also discusses the relevance of Net Promoter Score (NPS) in gauging customer satisfaction, before transitioning to promotional segments for T-Mobile and Canva.
Play episode from 10:04
Transcript
