AI hype vs. reality, returning to the office, and a driving tour of Amazon HQ
GeekWire
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The Impact of AI on the Customer Experience
This is maybe the biggest issue facing companies like ours and also a massive national security issue for every part of our economy. It starts with having properly prioritized programs and taking it seriously. What's really important isn't just getting preventing access to a Social Security number that might be an Avengers system because most of your Social Security numbers were hacked a long time ago. The biggest leak that my information was leaked in was the T-Mobile leak which has been a complete pain in the ass over the past year.
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