Jake Bittner bought an unprofitable carve-out doing $3m. A key pivot grew revenue to $20m and got the attention of PE.
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Topics in Jake’s interview:
- Building a nest egg before leaving his job
- Fallout from his father’s failed businesses
- Calculating the value of a business losing money
- Disliking the bureaucracy of large companies
- Joining his friend to run a distressed company
- Employee war stories
- Changing the service they offered
- Achieving 60% margins
- Boosting customer retention
- Selling the company for 11x earnings
References and how to contact Jake:
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Edited by Anton Rohozov
Produced by Pam Cameron
