One weird trick for teaching users your software
The Stack Overflow Podcast
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The use of 'Co-pilot' and Levels of User Assistance
The speakers discuss the term 'co-pilot' and clarify that it is one of their products, an embedded user assistant. They also talk about different levels of user assistance, ranging from summaries to interactive walkthroughs, with the goal of teaching users how to perform tasks in the software.
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Transcript
