The Contact Center Gurus cover image

AI Readiness vs. AI Deployment: Why Getting the Order Wrong Costs Millions

The Contact Center Gurus

00:00

When to hire external AI guides

Wayne advocates external guides to cut through hype, align teams, and build continuous optimization models.

Play episode from 31:10
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app