unSILOed with Greg LaBlanc cover image

The Power of the Humanities feat. Christian Madsbjerg

unSILOed with Greg LaBlanc

00:00

How to Achieve Empathic Capacity

Designers often start from a certain set of assumptions about people like that, they all want, you know, less frictions in theyr world. The whole purpose of designed thinking is to counter remove the frictions from t the customer journey. I don't think everything should look that way or have the fundamental assumption that everything needs to be easy, frictionless and cute. That's not what i've seen being necessary and needed.

Play episode from 31:08
Transcript

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app