Why account recovery is different

Alan and Sam dive into the next level of self-service for Entra accounts. Alan takes us through what Entra Account Recovery is and how it is different to Self-Service Password Reset. Here are a few things we covered:

• Impacts on helpdesks when users have to call in to get their account recovered.
• What Self-Service Password Reset it
• What Entra Account Recovery
• How to setup Entra Account Recovery

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