Agent experiences for dealers and sellers

Donné Stevenson is a Machine Learning Engineer at Prosus, working on scalable ML infrastructure and productionizing GenAI systems across portfolio companies.

Pedro Chaves is a Data Science Manager at OLX Group, working on GenAI-powered search, personalization, and large-scale marketplace recommendations.

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// Abstract

Marketplaces are about to get weird.

With Pedro Chaves and Donné Stevenson: agents picking your house, negotiating deals, even talking to other agents for you.

Less browsing. Less choice. More automation.

Convenience… or giving up control?

// Bio

Donné Stevenson

Focused on building AI-powered products that give companies the tools and expertise needed to harness the power of AI in their respective fields.

Pedro Chaves

Pedro is a Data Science Manager at OLX Group, where he leads teams building machine learning solutions to improve marketplace performance, pricing, and user experience at scale.

// Related Links

Website: https://www.prosus.com/

Website: https://www.olxgroup.com/

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Timestamps:

[00:00] OLX: Disrupting Buyer-Seller Experiences

[03:33] Redefining the Home-Buying Experience

[07:40] User Feedback and Iterative Rollouts

[11:25] Beyond Chat: Redefining Agent Use

[14:03] User Trust and Education Challenges

[16:47] Learning Curve for Automoto

[20:05] Interactive Decision-Making with AI

[24:47] Agents Simplify Buyer-Seller Search

[28:14] Garage Sale Treasure Hunting

[33:43] Agent Discovery Layer Needed

[34:53] Agents Relying on Agents

[39:48] Reducing Friction in Selling Stuff

[41:39] Extracting Buyer Intent Systematically

[44:49] Optimizing Delivery with Lockers

[50:10] Generative AI Commerce Strategies

[51:03] Improving Chat Interaction Layer