Build vs. buy and custom development pitfalls

Ted sits down with Ken Crutchfield, Founder & CEO at Spring Forward Consulting, to discuss the economics of legal tech, the limits of the traditional partnership model, and the growing impact of AI on the legal industry. From the ROI dilemma facing law firms to the build-vs-buy technology debate, Ken shares his expertise in legal technology strategy and market transformation. Exploring managed services, automation, and the future structure of legal services, this conversation offers law firm leaders a fresh perspective on navigating innovation and staying competitive.