In this episode of Growth in Dentistry, host Steve Jensen sits down with Miranda Beeson from ACT Dental to discuss a hot take on new patients. While new patients are essential for practice growth, Miranda challenges the common assumption that simply increasing new patient numbers is the solution to revenue goals. Tune into this conversation to explore how to measure net patient growth, the significance of the new patient hygiene reappointment percentage, and how to create a practice that supports the life you want to live.
We cover:
- The importance of Annual Patient Value
- High volume/low profit practices vs. low volume/high profit practices
- Net Patient Growth and how to stop losing patients from inactivity
- Reactivation Systems
- The new patient experience
- Hygiene reappointment
...and so much more!
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