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How to Spot Bullsh*t When You Hear It & How to Diffuse and Resolve Any Conflict

Something You Should Know

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How to Resolve a Disagreement

Bill eddy is a mediator who has been helping people resolve conflicts for a long time. He's written a book called comming upset people with ear. Ear being an achronym for ampathy, attention and respect. The effect is that people, 90 % of the time, people really do calm down.

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