How to Develop a Sales Process

i don't think it's all that easy to get a million dollars or to develop a sales process. We just went through the process of developing a process with one of our teler communications clients. It took a couple of months for us to come up with a sound, believable process. And they've had some successes at it. However, we have some people who are not following it correct and it's not because it's too convoluted and complex. They're not following it because i don't think they have the right attitude.