Mews just raised $300 million in a Series D, valuing the company at $2.5 billion — one of the largest hotel tech raises ever. But this conversation isn’t about hype.
In this GMH exclusive, Wil Slickers sits down for a third time with Richard Valtr, Founder of Mews, to unpack what this funding actually unlocks and why Richard believes much of hospitality technology has been built on the wrong assumptions for decades.
They dig into why hotels still struggle with data ownership, how PMS platforms became gatekeepers instead of enablers, and why AI will only work if the industry fixes its foundations first. Richard also explains why RevPAR may be the industry’s “original sin,” why guest experience should be a measurable output, and why fully autonomous hotels are the wrong goal.
This is a wide-ranging, philosophical, and practical conversation about:
• What Mews’ $300M raise really changes
• Why hotel tech copied the wrong SaaS playbook
• Data standards, open APIs, and industry gatekeeping
• AI agents, automation, and what should (and shouldn’t) be automated
• Why hospitality is more human than ever, even in an AI world
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