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Love-Bombed a new BBC Sounds Podcast. Can writing a memoir ruin your life? Who are you at work? Knife Crime

Woman's Hour

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How Powerful Is Just One Person?

When I read your book, and it goes through various stories with teams that you have worked with, I was shocked by just how hostile I feel. So many of the places where the people coming to you were sometimes hostile to you as well. But perhaps I would imagine that was as a reflection of what they were going through in their work life. Did it shock you? No, generally not. That's probably because that is the work I do. And I've been doing it for a very long time. It can be powerful in just occasionally saying, hang on a minute. Why are we being like this?"

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