The Importance of Empathy in the Restaurant Industry

#584: Today we're sitting down with Craig Susser, founder of Craig's LA. For 23 years Craig Susser worked at LA institution and celeb magnet Dan Tana's, moving up the ranks as server, bartender, maître d', and GM before finally venturing on his own and opening Craig's LA in 2011. Craig sits down with us today to discuss how he worked his way up from a server to becoming the owner of one of Los Angeles's most popular restaurants. He gets into the intangible life-skills that the service industry can teach people, what skills he learned that led him to the top, and gives tips on how to read people & effectively communicate with every type of person. He also gives us the scoop on the celebrities that visit his restaurant & his experience working with some of the most famous people in Hollywood. To connect with Craig's LA click HERE To connect with Lauryn Evarts click HERE To connect with Michael Bosstick click HERE Read More on The Skinny Confidential HERE For Detailed Show Notes visit TSCPODCAST.COM To Call the Him & Her Hotline call: 1-833-SKINNYS (754-6697) This episode is brought to you by The Skinny Confidential This episode is brought to you by Vitaclean Vitaclean is a triple-filter, Vitamin-C infused aromatherapy shower head that removes toxins from your shower, prevents product buildup in your hair, and calms skin irritation. Go to vitaclean.co and use code SKINNY at checkout for 20% off shower heads and starter kits.This episode is brought to you by Vitaclean This episode is brought to you by Squarespace From websites and online stores to marketing tools and analytics, Squarespace is the all-in-one platform to build a beautiful online presence and run your business. Go to squarespace.com/skinny for a free trial & use code SKINNY for 10% off your first purchase of a website domain. This episode is brought to you by the Clean Simple Eats Clean Simple Eats protein powder is non-GMO, gluten-free, 3rd party tested, always grass-fed and made with zero artificial ingredients. You can get 20% off your first order by using code SKINNY at checkout at cleansimpleeats.com . This episode is brought to you Sephora Check out Sephora's wide variety of clean beauty products at sephora.com/clean This episode is brought to you by Vegamour With Vegamour, you're able to have visibly thicker, fuller, shinier, longer hair, all without the harsh ingredients. Vegamour's products are 100% cruelty free and not formulated with any harsh chemicals. Visit vegamour.com/skinny and use code SKINNY at checkout to get 20% off your first order. Produced by Dear Media.