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High employee turnover is killing profitability in the trades. And unfortunately, there is no quick fix.
In this episode of Contractor Evolution, we sit down with Mike Matalone, author of Hire. Train. Retain., to break down exactly why you’re losing your best people and how to stop the bleeding.
Managing employee retention isn't just about paying more; it requires building robust systems at every stage of the employee lifecycle. Mike reveals the secrets to unlocking 40-60% more productivity from your current team by tapping into their "discretionary effort."
If construction hiring and retention are constantly giving you headaches, this episode gives you the blueprint to build a culture that keeps top talent engaged for the long haul. You'll learn the difference between hiring for roles versus people, the three onboarding steps that make new hires stick, and why career paths often matter more to your crew than their paycheck.
Check out Mike’s book here: https://www.amazon.ca/Hire-Train-Retain-People-Things/dp/0578551438
00:00-Intro
03:34-Why New Hires Leave in the First 90 Days
06:42-The XP3 Talent System and People Systems
11:17-Shifting from Management to Coaching and Creating Careers
14:19-Role Clarity and Defining Success in Hiring
21:17-The Importance of Personality, Skill, and Core Values in Hiring
35:24-Training and Onboarding Objectives: Creating an Amazing Experience
50:17-Retention Strategies and Interviewing for Fit
