Seven Rules for Trust
A Blueprint for Building Things That Last
Book •
Jimmy Wales draws on decades of experience building Wikipedia to present seven actionable rules for creating and sustaining trust at scale.
The book explains how principles like transparency, neutrality, reciprocity, and human-scale interactions can be designed into institutions and platforms.
Wales uses real-world examples and lessons learned from Wikipedia and other organizations to show how incentives and culture shape integrity.
He offers concrete guidance for leaders on responding to crises, managing AI, and preserving mission-driven practices.
The book aims to be a blueprint for leaders who want to build resilient, trustworthy systems that last over time.
The book explains how principles like transparency, neutrality, reciprocity, and human-scale interactions can be designed into institutions and platforms.
Wales uses real-world examples and lessons learned from Wikipedia and other organizations to show how incentives and culture shape integrity.
He offers concrete guidance for leaders on responding to crises, managing AI, and preserving mission-driven practices.
The book aims to be a blueprint for leaders who want to build resilient, trustworthy systems that last over time.
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Peter High
Jimmy Wales
Jimmy Wales on The Seven Rules of Trust and Building Integrity at Scale
