Mastering Communication with Seriously Ill Patients

Physicians who care for patients with life-threatening illnesses face daunting communication challenges, as patients and families may react with sadness, distress, anger, or denial.

This book defines specific communication tasks, including delivering bad news, transitioning to palliative care, discussing advance-care planning, do-not-resuscitate orders, existential issues, family conferences, and end-of-life conflicts.

Authors Anthony Back, Robert Arnold, and James Tulsky combine empirical research and clinical experience to offer a theoretical framework and practical tools that improve communication skills, enhance satisfaction, and prevent burnout.