The Design of Everyday Things

In this book, Don Norman discusses how design should be centered around the user's needs, emphasizing the importance of visibility, natural relationships between controls and functions, and the intelligent use of constraints.

He argues that poor design, rather than user ineptness, is often the cause of frustration with everyday objects.

The book covers various aspects of design, including affordances, signifiers, and the seven stages of action, providing a comprehensive guide to creating user-friendly products.