#38450
Mentioned in 1 episodes
New Ways for Work : Coaching Manual
Book • 2015
The New Ways for Work Coaching Manual presents structured coaching sessions designed to teach employees practical skills for reducing workplace conflict.
It adapts the New Ways framework to focus on communication techniques, emotional regulation, decision-making, and writing effective emails.
The manual includes session plans, exercises, and tools like BIFF and ear statements to equip coaches and managers.
Its aim is to help employees—especially those who struggle with conflict—learn concrete behaviors that improve collaboration and reduce disruptions.
Organizations can use the manual to offer short-term coaching before considering disciplinary steps.
It adapts the New Ways framework to focus on communication techniques, emotional regulation, decision-making, and writing effective emails.
The manual includes session plans, exercises, and tools like BIFF and ear statements to equip coaches and managers.
Its aim is to help employees—especially those who struggle with conflict—learn concrete behaviors that improve collaboration and reduce disruptions.
Organizations can use the manual to offer short-term coaching before considering disciplinary steps.
Mentioned by
Mentioned in 1 episodes
Mentioned by 
Bill Eddy
Solutions for High Conflict at Work with Guest Cherolyn Knapp
