#360

Mentioned in 78 episodes

Crucial Conversations

Tools for Talking When Stakes are High

Book • 2001

Stephen R Covey

Kerry Patterson

Crucial Conversations provides tools and strategies for handling difficult conversations where stakes are high, opinions vary, and emotions run strong.

The book focuses on creating a safe environment for candid discussions, using techniques like STATE (Share, Tell, Ask, Talk, Encourage) and CRIB (Commit, Recognize, Invent, Brainstorm) to ensure productive and respectful communication.

It underscores the importance of shared understanding, mutual purpose, and active listening in achieving successful outcomes in crucial conversations.

Mentioned by

Craig Groeschel

Craig Groeschel

Hugo Dozois-Caouette

Mentioned in 78 episodes

Mentioned by

Matt Abrahams

when introducing Joseph Grenny, a best-selling author and renowned speaker.

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Mentioned by

Kevin Rose

as a book that helps him craft emails to get refunds.

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Mentioned by

Joseph Grenny

as a book he co-authored on navigating high-stakes communication.

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Mentioned by

Brett McKay

as the best-selling book co-authored by his guest, Joseph Grinney.

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Recommended by

Craig Groeschel

as one of the best books he's read on handling conflict.

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Recommended by

Eilon Reshef

for improving communication within organizations.

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Recommended by

Richmond Alake

for improving communication and achieving desired outcomes in conversations.

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Mentioned by

Kevin Rose

as a resource used by a friend to successfully negotiate a raise.

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Mentioned by

Craig Groeschel

as a helpful book for having crucial conversations.

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Recommended by

Hugo Dozois-Caouette

as a book that addresses communication challenges in companies.

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