

Changing How We Think about Difficult Patients
A Guide for Physicians and Healthcare Professionals
Book • 2022
Joan Nadorf's book explores why clinicians label patients as difficult and offers actionable strategies to change that thinking.
It examines common thought distortions, cultural and social determinants that influence patient behavior, and predictable patient fears and responses.
The book emphasizes empathy, curiosity, and finding common ground to improve interactions and outcomes.
It draws on the author's emergency medicine experience and teaching to provide case examples and practical tips.
Ultimately, the book aims to reduce clinician frustration and improve patient care by shifting mindset and communication approaches.
It examines common thought distortions, cultural and social determinants that influence patient behavior, and predictable patient fears and responses.
The book emphasizes empathy, curiosity, and finding common ground to improve interactions and outcomes.
It draws on the author's emergency medicine experience and teaching to provide case examples and practical tips.
Ultimately, the book aims to reduce clinician frustration and improve patient care by shifting mindset and communication approaches.
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as her book offering tools to reframe clinicians' thoughts about 'difficult' patients.

Joan Naidorf
#30: Difficult Patients with Joan Naidorf, DO
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as her recently published guide addressing clinician biases and strategies for working with patients perceived as difficult.

Joan Nadorf

Changing how we think about "difficult" patients


