

#941
Mentioned in 39 episodes
Difficult Conversations
How to Discuss What Matters Most
Book • 1999
This book provides a step-by-step approach to having tough conversations with less stress and more success.
It covers how to decipher the underlying structure of difficult conversations, raise tough issues without triggering defensiveness, manage strong emotions, and keep balance regardless of the other person's response.
The book is filled with examples from everyday life and addresses issues such as race, culture, gender, power, and communication via technology.
It is designed to help readers improve oral communication in personal, professional, and public life.
It covers how to decipher the underlying structure of difficult conversations, raise tough issues without triggering defensiveness, manage strong emotions, and keep balance regardless of the other person's response.
The book is filled with examples from everyday life and addresses issues such as race, culture, gender, power, and communication via technology.
It is designed to help readers improve oral communication in personal, professional, and public life.
Mentioned by




















Mentioned in 39 episodes
Mentioned by 

as a book co-authored by 

, Douglas Stone, and Bruce Patton, focusing on difficult conversations.


Tim Ferriss


Sheila Heen

1,042 snips
#703: Sheila Heen — How to Master the Difficult Art of Receiving (and Giving) Feedback
Mentioned by 

as a book on difficult conversations.


Charles Duhigg

824 snips
Charles Duhigg: How to Unlock the Secret Language of Connection
Mentioned by 

for its guidance on handling difficult conversations.


Bryan Lawrence

778 snips
RWH044: How To Beat The Market w/ Bryan Lawrence
Mentioned by 

as the co-author of the book, highlighting its emphasis on understanding emotions in tough conversations.


Matt Abrahams

486 snips
204. Tough Talks: Turn Tension Into Trust
Mentioned by 

as a New York Times bestselling author and expert in difficult conversations.


Tim Ferriss

319 snips
#532: Sheila Heen of The Harvard Negotiation Project — How to Navigate Hard Conversations, the Subtle Art of Apologizing, and a Powerful 60-Day Challenge
Mentioned by 

as a go-to book for people dealing with relationship or work problems.


Shane Parrish

269 snips
#57 Sheila Heen: Decoding Difficult Conversations
Mentioned by 

and 

in the context of a previous Bookworm episode and note-taking strategies.


Mike Schmitz


Cory Hixson

166 snips
188: Feel Good Productivity by Ali Abdaal
Recommended by 

for addressing difficult conversations.


Spencer Greenberg

93 snips
Raising our happiness baseline (with Sasha Chapin)
Mentioned by Speaker 1 as books co-authored by Sheila Heen, Douglas Stone, and Bruce Patton.

71 snips
#709: In Case You Missed It: November 2023 Recap of "The Tim Ferriss Show"
Mentioned by 

as a book that helps navigate difficult conversations.


Dave Stachowiak

71 snips
741: Getting Better at Transparency, with Minda Harts






