#27373

Mentioned in 2 episodes

Excellence Wins

A No-Nonsense Guide to Becoming the Best in a World of Compromise

Book • 2019

In *Excellence Wins*, Horst Schulze shares his no-nonsense approach to becoming the best in a world of compromise.

Drawing from his fifty-year career, Schulze provides practical advice on customer service, employee engagement, and creating a culture of excellence.

His principles are versatile and applicable to leaders across various industries and career stages.

Mentioned by

Patrick Bet David

Mentioned in 2 episodes

Mentioned by

Patrick Bet David

as a book that summarizes

Horst Schulze

's ideology.

Ritz Carlton Founder Horst Schulze - A Master Class In Customer Service | PBD #735

Mentioned by

Dallas Burnett

as a book about customer service and excellence.

362: Delegate with Confidence in 4 Simple Steps with Dallas Burnett

Recommended by

Jeremy Clopton

as a phenomenal book on client and people experience.

Consistency Over Intensity: Keys to Sustainable Leadership

Mentioned by

Kurt Nikish

as the author of the book, highlighting its no-nonsense approach to achieving excellence.

Setting a High Bar for Your Customer Service

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